Shipping policy

Shipping Policy

Last updated: September 10, 2026

Delivery area

Aut Pace sells and ships exclusively to customers in the United States. Available shipping options for your delivery address are shown at checkout. If we cannot fulfill an accepted order to your address, we will contact you and refund the unfulfilled order.

Processing and delivery estimates

Order processing takes up to 3 business days after payment confirmation. Estimated transit time after dispatch is 7–12 business days. Allow approximately 10–15 business days in total for processing and delivery. Business days exclude Saturdays, Sundays, and applicable public holidays.

These are estimates, not guaranteed delivery dates. If a delay affects your order, we will address it as described below; an estimate does not remove your legal rights.

Shipping charges

• Free tracked shipping: $0.

• Paid shipping option: $4.99, when available at checkout.

The selected shipping charge is displayed before payment. The paid option does not carry a shorter delivery guarantee unless a different service commitment is expressly stated at checkout. Both options follow the estimates above unless expressly stated otherwise.

Fulfillment and tracking

Orders are fulfilled through third-party suppliers using a dropshipping model. Fulfillment locations and carriers may vary by item. A business contact address is not necessarily the shipping origin or return destination.

Tracking is provided after dispatch. Carrier tracking may take time to show its first scan. If tracking does not update or a delivery estimate is exceeded, email support@authenticpaceshop.com with your order number.

Shipping delays

If we cannot ship within the promised processing period, we will notify you of the delay, provide a revised estimate where available, and offer the opportunity to consent to the delay or cancel for a refund as required by applicable law. If we cannot fulfill the order, or required consent is not obtained, we will cancel and issue the required refund promptly.

Incorrect addresses, loss, and damage

Check your delivery address before ordering. Contact us immediately about an error; changes may not be possible after fulfillment begins. If an order is returned because of a customer-provided address error, we will explain available options and any proposed reshipping charge before you agree to it.

For a missing, damaged, or incorrectly delivered shipment, contact support@authenticpaceshop.com. We will investigate with the supplier or carrier and arrange an appropriate remedy consistent with applicable law. We do not require you to resolve the claim solely with the carrier, and we do not require return of a parcel you never received.

Contact

Email: support@authenticpaceshop.com

Website: https://autpace.com