Privacy policy

Privacy Policy

Last updated: September 10, 2026

Aut Pace operates autpace.com, an online apparel store serving customers in the United States. This Privacy Policy explains how personal information is handled when you visit our store, place an order, or contact us.

Business responsible for this policy: Carolyn Wilkey Coy, operating as Aut Pace, 2538 Vinton Dr, Dallas, North Carolina 28034, United States. Privacy contact: support@authenticpaceshop.com.

Information collected

When you place an order or contact us, the information involved can include your name, email address, billing and shipping addresses, telephone number if provided, order details, payment status, and customer service messages or photos you submit. Payment information is processed through the payment services available at checkout, including Shopify Payments; we receive the transaction information needed to administer your order.

Our storefront and its service providers also process technical information needed to operate and protect the service, such as IP address, device and browser information, and interactions with the storefront. Cookies and similar technologies support functions such as maintaining your cart, completing checkout, and protecting against fraud. Your choices concerning cookies and other technologies are described below.

How information is used

We use information to process payments, fulfill and track orders, communicate about purchases, handle support and refund requests, protect the store against fraud and misuse, maintain transaction records, and meet applicable legal obligations. Information provided directly in a support request is also used to investigate and resolve that request.

Service providers and disclosures

We disclose information needed for these purposes to Shopify, payment processors, fulfillment suppliers, shipping carriers, and service providers supporting the store. Our dropshipping suppliers receive the order and delivery information necessary to fulfill purchases. These disclosures are limited to the purposes relevant to each service.

We may also disclose information where legally required, to respond to valid legal process, protect rights and security, or as part of a business transaction subject to applicable safeguards and law. Service providers and fulfillment partners may process information outside your state or the United States.

Shopify also processes personal information in connection with its services under its own privacy disclosures. See https://www.shopify.com/legal/privacy and https://privacy.shopify.com/ for information about Shopify's practices and available privacy choices.

Cookies and communications

You can manage cookies through your browser settings and use any privacy controls displayed on our storefront. Essential cookies support functions such as your shopping cart and checkout. Disabling them may prevent some features from working.

If you receive promotional emails from us, you can unsubscribe using the link in the message or contact support@authenticpaceshop.com. Transactional messages about your purchases, delivery, or service requests may still be sent.

To ask about information disclosed to other providers or to submit an applicable opt-out request concerning targeted advertising or the sale or sharing of personal information, email support@authenticpaceshop.com. The availability of a legal opt-out right depends on applicable law and the processing involved.

Retention and security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfillment, support, accounting, fraud prevention, dispute handling, and legal obligations. Retention depends on the type of information, the purpose, and applicable requirements.

We use reasonable safeguards appropriate to the information handled. No online transmission or storage method can be guaranteed completely secure.

Your choices and rights

Depending on your state of residence and the laws applicable to our business, you may have rights to access, correct, delete, or obtain a copy of personal information, and to opt out of certain advertising or data disclosures. Some requests are subject to legal exceptions, such as information needed to complete a transaction or maintain required records.

To submit a privacy request, email support@authenticpaceshop.com. We may need to verify your identity and, if an authorized agent acts for you, their authority. We will respond within the time required by applicable law and explain any denial. If applicable law gives you an appeal right, you may appeal by replying to our response or emailing the same address with the subject "Privacy Appeal." We will not unlawfully discriminate against you for exercising privacy rights.

You may adjust browser settings to restrict cookies, although some storefront functions may be affected. Browser settings alone do not necessarily stop every type of data disclosure. You may also contact us about applicable privacy choices using the email address above.

Children's information

Our store is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact support@authenticpaceshop.com so we can investigate and take appropriate action.

Changes and contact

We may update this policy to reflect changes in our practices or legal obligations. We will update the date above and provide additional notice where required. Contact support@authenticpaceshop.com with privacy questions or requests.